A few things to know

Appointments & Booking

Reserve in advance for your preferred time.

• Choose your Stanley Nails location first, then use the booking or contact options provided by that salon.
• For help with an appointment, call your salon: Delta: (604) 591-0288; Burnaby: (604) 553-6552; Vancouver: (604) 428-5559.

Cancellations & No-Shows

A little heads-up keeps things running smoothly.

• If your plans change, contact the salon as soon as possible.
• Refer to your booking confirmation for any cancellation conditions that apply.

Late Arrivals

Let us know if your arrival time changes.

• Please arrive at your booked time.
• Call if you are running late so the salon can advise on availability.

Payment

Settled at the time of your service.

• Service prices are shown in Canadian dollars in the online menu.
• Confirm any design extras and payment options with the salon before your service.

After your visit

Contact the team for help after your visit.

• If you have a concern about your nails, contact the salon directly.
• The team can advise on aftercare and any available adjustment options.

Satisfaction & Communication

Speak up - we want you to love every detail.

• Discuss your preferred length, shape and colour before your service begins.
• Let your technician know if you need a change or have a concern during your visit.

Right to Refuse Service

Your safety and comfort come first.

• Tell your technician about sensitivities or concerns relevant to your appointment.
• The salon can help you choose an appropriate service.

Salon Experience

A calm space for everyone to enjoy.

• Details you submit through Dash Booking are handled by the booking provider.
• Review the privacy information displayed by Dash Booking when you make an appointment.

Personal Belongings

Please keep your valuables with you.

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• Those services may receive technical information such as your IP address when loaded or opened.